Job ref no.: CT10055
Butterfly Hospitality (HK) Limited

Guest Services Supervisor / (Senior) Guest Services Officer (5-day work week)

Butterfly Hospitality (HK) Limited

  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • K + 1 more


  • To carry out all check-in and check-out procedures in an effective and efficient manner;
  • To provide quality services and handle guests’ enquiries;
  • To achieve high level of guest satisfactions in a courteous and friendly manner;
  • To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.


  • Diploma holder or above in Hospitality Management or related disciplines is an advantage;
  • Pleasant, detail-minded, customer oriented with excellent interpersonal skills;
  • Good command of both spoken and written English and Chinese;
  • Minimum 3 years Hotel Front Office experience for the Guest Services Supervisor position.


Welfare & Benefits:

  • 5-day work week (No. of rest days per month ranging from 8-10 days), Meal Allowance, Discretionary Bonus, Medical Insurance, Marriage Leave, Compassionate Leave, Training & Development, Team Building Activities and Recreational Activities, etc.
  • Overnight Guest Services Officer (salary + overnight allowance up to HK$16,500).
  • Overnight Guest Services Supervisor (salary + overnight allowance up to HK$20,500).
  • Part-time positions (3-day work week) is also available.


For more information about our Group, please visit

We offer attractive remuneration package and excellent prospects to the successful candidate. Subject to satisfactory work performance, we also guarantee promotion (from Guest Services Officer to Senior Guest Services Officer) within the first 2 years of employment. Please email your detailed resume with current and expected salary to . *MUST quote the Job Title with the Employer Ref. No. in your email application.

(Data collected will be used for recruitment purposes only)


More job information
Job ref no. CT10055 (CT3117826-01#0011)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 2 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
Require to Travel
  • No travel