Job ref no.: CL/2018-19/GSS/001 (CT3118154-01#0049)
Conference Lodge

Guest Services Supervisor

Conference Lodge

  • Competitive pay
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Transportation allowance

Do you excel in...

  1. Supervising and performing daily operations of the Front Office including Guest Relations, Front Desk, Concierge and Service Call Centre in a most courteous, efficient and professional way.
  2. Assist in overseeing and ensuring smooth and efficient operations to maximize on-day performance in room occupancy and average daily rates.
  3. Work closely with internal departments to ensure services are provided to the satisfaction of the guests.

Are you on the GO mode...

  1. Diploma in hotel management or above;
  2. 3 years' relevant experience in front office and guest services;
  3. Excellent command of written and spoken English, Cantonese and Mandarin;
  4. Able to work under pressure, people-oriented with problem solving skills;
  5. Strong passion in provision of total quality service, innovative, multi-tasking and possess a can-do attitude.

Individuals who are committed to service excellence, develop their talents and grow within the L'hotel Group are welcome to send their application and full résumé to:

Human Resources Department
Conference Lodge
The Hong Kong University of Science and Technology,
Clear Water Bay, Kowloon
Email: [via CTgoodjobs Apply Now ]

We are an equal opportunity employer who welcomes applications from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within L’hotel Management Company Ltd and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

L’hotel Group Portfolio

L’hotel Nina et Convention Centre
L’hotel élan
L’hotel Causeway Bay Harbour View
L’hotel Island South
Lodgewood by L’hotel Mongkok Hong Kong
Lodgewood by L’hotel Wanchai Hong Kong
Conference Lodge




More job information
Job ref no. CL/2018-19/GSS/001 (CT3118154-01#0049)
  • 17,000 - 18,000 / month
Job Function
  • Clearwater Bay
  • Sai Kung
Employment Term
  • Full-time
  • 2 years - 4 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip