Posted on 2021-12-28
The Pottinger Hong Kong

Guest Services Supervisor

The Pottinger Hong Kong


  • Responsible for all Front Desk/ Guest Services and Concierge duties
  • Provide outstanding services and ensure customer satisfaction
  • Address customer concerns and complaints promptly and professionally
  • Supervise associates in their assigned job duties
  • Conduct on-the-job training to subordinates and provide support and assistance when require


  • Minimum of 3 years relevant experience preferably in hotel industry
  • Knowledge in Opera System is a must
  • Good command in both spoken and written English and Chinese. Putonghua and other language would be an asset
  • Pleasant personality, customer-oriented with good communication and interpersonal skills


Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to Human Resources Department, 74 Queen’s Road Central, Central, Hong Kong or via email, fax or WhatsApp.

Tel: (852) 2293 0209
Fax: (852) 2559 8834
WhatsApp: (852) 6283 1173
Address: The Pottinger Hong Kong, 74 Queen’s Road Central, Central, Hong Kong
Company Website:

Please read our Personal Information Collection Statement at before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.

More job information
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Meal allowance
  • Medical plan
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Diploma or equivalent