Posted on 2022-12-02
Hotel Alexandra Resources Limited

Guest Services Supervisor

Hotel Alexandra Resources Limited

Job Responsibilities:

  • Responsible for the operation of the Front Desk and deliver quality customer service to the guest.
  • To handle guest inquiries and provide assistance to guest with courteous and friendly manner
  • To assist in controls and monitors room reservation status and upsell rooms to maximize room revenue and occupancy.

Job Requirements:

  • Diploma holder in Hospitality Management
  • 3 years relevant experience with at least 1 year in the same capacity
  • Mature, independent, service-oriented and well-organized
  • Opera operational skills and knowledge will be an advantage
  • Good communication, interpersonal skills and supervisory skills

*Candidate with less experience will be considered as Assistant Guest Services Supervisor

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click Apply Now

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

More job information
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
Job Function
  • Fortress Hill
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Degree