Head of Client Coverage

Hang Seng Indexes Company Ltd

Hang Seng Indexes Company Limited (HSIL), a wholly-owned subsidiary of Hang Seng Bank, is the leading index provider for the Hong Kong and mainland China markets. We calculate the internationally recognised Hang Seng Index (HSI) and Hang Seng China Enterprises Index (HSCEI) and continue to broaden our index range to meet a wide spectrum of investor demand for different index investment solutions. At present, we compile over 400 real-time and daily indexes covering both Hong Kong and mainland China.

Our company comprises a team of professionals who strives for delivering quality, efficient and world-class index compilation services to customers and financial institutions around the world. We offer a wide range of work and learning opportunities through our businesses and job scopes, covering Client Coverage, Research, Product Development, System & Operations as well as Risk Control & Support.

We are currently seeking a high caliber professional to join our department as Head of Client Coverage
 

Principal responsibilities

• To formulate overall business strategy to expand usage of indexes, particularly into new markets and expansion of clienteles, and increase revenue.
• To lead the Client Coverage team to deepen client relationship, keep client awareness of HSIL index development and understand clients needs to grow revenue.
• To keep abreast of and understand the developments in index industry and competitors’ move in order to initiate appropriate actions in expanding client base and acquiring new business relations.
• To monitor business performance and provide ideas/solutions in raising effectiveness of client relations efforts.  

Requirements

• University degree in Finance, Economics, Business Admin or a related discipline
• Over ten years’ experience in financial industry, preferably in investment related areas  
• Good market insights with creative thoughts on future development of index industry
• Ability to set priority subject to resource constraints, and strong project management skills
• Good customer centric mindset to drive the business growth
• Strong communication, interpersonal and organization skills

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.