Job ref no.: CT3119337-01#5833

Head of Events Operations (HK)


What you’ll do?

  • Lead a team to grow Klook’s Events vertical operations globally
  • Drive and improve commercial success and user experience for the category
  • Collaborate with regional business development teams to acquire valuable suppliers
  • Lead initiatives and work with regional & cross departmental teams to drive product performance such as inventory availability & costs, content, cancellation privilege, instant confirmation etc
  • Build metrics to track service levels as well as merchant standard operating procedures to ensure service quality
  • Work with our tech product team to improve usability of booking processes on Klook’s mobile app, website, and other distribution channels


What you’ll need?

  • At least 7 years in events, ecommerce, or tech startup operations
  • At least 3 years of team management experience
  • Track record of successfully driving cross departmental projects is preferred
  • Fluent spoken and written English. Fluent Chinese is a plus.
  • Bachelor's degree or above
  • Eager to work in small team and fast-paced environment
  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural background and in different time zones


What you’ll get?

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
  • An environment that values honesty, transparency and respect with awesome co-workers globally


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More job information
Job ref no. CT3119337-01#5833
  • N/A
Job Function
  • 7 years
Career Level
  • Entry level
  • N/A