Job ref no.: EH/BOPI-HQA/CTO (CT3128974-01#0126)
OCBC Wing Hang Bank Limited

Head of Quality Assurance

OCBC Wing Hang Bank Limited

About this company


  • Supervise Quality Assurance and Quality Inspection section
  • Ensure complaint complaints and feedback are handled in compliance with regulatory requirements and complaints are properly followed in support of service improvement
  • Design and implement program to conduct inspection on key controls at branches with the view to detecting and rectifying any key control deficiencies in a timely manner
  • Keep track of audit and compliance review findings of branches and recommend ways to effectively address deficiencies
  • Handle and follow up on operational risk incidents related to branch operation and conduct investigation where appropriate
  • Take up the role of Divisional Compliance Officer to oversee regulatory compliance at branches



  • University degree or equivalent
  • Min. 8 years’ relevant experience in banking industry and strong background in internal control, audit or risk management
  • Good PC skill
  • Self-motived and good communication and interpersonal skill


Attractive remuneration package will be offered to the right candidate. Please apply with full resume stating present & expected salary and contact phone number to The Human Resources Manager, 10/F, 161 Queen’s Road Central, Hong Kong. Please quote the reference.

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More job information
Job ref no. EH/BOPI-HQA/CTO (CT3128974-01#0126)
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years
Career Level
  • Senior management level
  • Degree
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Insurance plan
  • … + 1 more