Job ref no.: CT3119080-01#1290

Head of Sales Operations

Fubon Life Insurance (Hong Kong) Company Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Duties:

  • Lead and assist daily operations of case management and channel support to both Brokerage and Bancassurance channel
  • Provide support to case management staff on liaising between Operations and frontline sales on new business especially HNW cases
  • Work closely with Head of Brokerage and Head of Bancassurance team on develop and recommend appropriate initiatives as well as implementation of business strategies that meets the company’s business goals
  • Manage collaborative relationship with administration/sales support team of Brokerage & Bancassurance partners
  • Assist frontline staff to conduct training on case submission requirements to Brokerage and Bancassurance business partners
  • Coordinate and manage due diligent on potential Brokerage and Bancassurance business partners
  • Assist in carrying out regular business review of existing brokerage partners
  • Assist CSMO to promote and implement service improvement and efficiency that meet the company’s business strategy 
  • Lead and manage ad-hoc assignments and projects as assigned
  • Representative of Sales team to involve in projects to work closely with different departments across the company
  • Provide coaching and assistance to the team and develop talents

 Qualifications & Requirements:

  • University graduate with at least 10 years relevant working experiences in people management, case management, sales support, relationship management and training in the insurance industry (candidate with less experience may be considered as Senior Manager)
  • Knowledgeable and experienced in operations, sales support and relationship management internally and externally
  • Independent, responsible and good interpersonal skill
  • Good team player
  • Positive, can do attitude and customer-oriented mentality
  • Good command of written and spoken English and Chinese
    (Cantonese & Mandarin)
  • Self-motivated, proactive, with high level of integrity and able to work under pressure
  • Strong presentation and communication skills
  • Analytical, attention to details, strong in problem solving and driving to excellence


Note:  Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purpose only. We shall retain the personal data of unsuccessful applicants for a period of 12 months.


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More job information
Job ref no. CT3119080-01#1290
  • N/A
Job Function
  • Taikoo Shing
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Senior management level
  • Degree