Head of Service Operations, APAC
The Head of Service Operations is accountable for the leadership of the Client Service and Post Sale Service teams. Fostering an environment of client service excellence and collaboration across both teams, this role will be responsible for the tactical planning and execution of end to end service delivery to our clients. They will work in partnership with key stakeholders across the business, including the Client Experience Project, to ensure alignment with global strategy as appropriate for the region. They will be responsible for the talent mapping, management and development of client service staff across operations for the region.
Skills and Experience
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World’s Leading Auction House
Christie’s is a name and place that speaks of extraordinary art, unparalleled service and expertise, as well as international glamour. Founded in 1766 by James Christie, Christie's has since conducted the greatest and most celebrated auctions through the centuries providing a popular showcase for the unique and the beautiful. Christie’s offers over 450 auctions annually in over 80 categories, including all areas of fine and decorative arts, jewellery, photographs, collectibles, wine, and more. Prices range from $200 to over $100 million.
Christie’s, the world's leading art business, had global auction and private sales. Our sales figures were driven by an increase in new buyers across all geographies coming to the market, including from growth markets such as China and through the Internet.
Christie's also has a long and successful history conducting private sales for its clients in all categories.
Christie’s has a global presence with 53 offices in 32 countries and 10 salerooms around the world including in London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Zurich, and Hong Kong. More recently, Christie’s has led in growth markets such as Russia, China, India and the Middle East, with successful sales, exhibitions and initiatives in Shanghai, Moscow, Baku, Beijing, Mumbai, Delhi, Jeddah, Abu Dhabi, Doha and Dubai.