Job ref no.: CT3119453-01#0243
Roganic Aulis Hong Kong

Head Waiter / Waitress

Roganic Aulis Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Meal allowance
  • Medical plan

Responsibilities

  • Manage day-to-day operations of the restaurant
  • In charge of the section assigned
  • Monitor waiters/waitresses on serving food and beverage items to guests according to service procedures and standards
  • Interact proactively with customers promoting restaurant products and services
  • Solicit feedback from guests concerning the service and food & beverage offerings
  • Assist in training, supervising, counseling and disciplining waiters/waitresses
  • Perform a combination of the supportive functions and side duties
  • Achieve a high level of customer satisfaction by delighting guests in dining experiences, anticipating guests’ needs and exceeding their expectations, even when under stress
  • Ensure all occupational health and safety measures are in place
  • Maintain a high level of hygiene and quality standard for the restaurant


Qualifications

  • Minimum 1-2 years of relevant working experience in the hospitality industry
  • Relevant experience in hotel would be an advantage
  • Holder of certificate / diploma in Hotel and Catering Operations or related discipline would be an advantage
  • Knowledge of Western Restaurant service operations
  • Certified with Hygiene Manager or Supervisor course would be an advantage
  • Strong communication, interpersonal, problem solving skills, self-motivated, detail-oriented
  • Ability to work under pressure and deal with stressful situations during busy periods
  • Good command of both written and spoken English and Chinese. Putonghua knowledge would be an advantage
  • Knowledge of POS and MS Office
  • Ability to work in Hong Kong would be an advantage 

We are an equal opportunity employer who welcomes applications from all qualified candidates. Personal data collected will be treated with strict confidence and used for recruitment purposes only. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

Employee Benefits Include:
Medical Coverage, Paid Sick Leave, Annual Leave, Marriage Leave, Compassionate Leave, Career Growth Opportunities

Interested parties, please send CV to us by clicking Apply Now.