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Posted on 2021-10-08
InterContinental Grand Stanford Hong Kong

Headwaiter / Headwaitress / Captain – Coffee Shop & In Room Dining

InterContinental Grand Stanford Hong Kong

Job Responsibilities:

  • Supervise and direct the operations of restaurant and in-room dining;
  • Provide quality service to guests and respond promptly to guests’ enquiries, requests and complaints;
  • Provide mentoring, coaching and regular feedback to help manage conflict and improve team performance;
  • Ensure cleanliness and tidiness at restaurants and equipment;
  • Ensure all procedures are conducted safely and align with the IHG services standard and its standard of both personal and food hygiene and appearance.

Job Requirements:

  • Minimum 5 years relevant working experience;
  • Good command of English, Cantonese and Mandarin;
  • Courteous, professional and guest-oriented;
  • Excellent customer service skills and telephone manner;
  • Candidate with less experience will be considered as Assistant Headwaiter or Captain.

We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.

To apply for the above job, please click Apply Now and send your full resume stating your current and expected salary to Human Resources Department.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui East
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 20 years or above
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Marriage leave
  • Medical plan
  • … + 3 more