Job ref no.: 2018/HDA/S6/01
Automated Systems (HK) Ltd

Helpdesk Analyst

Automated Systems (HK) Ltd

  • Additional subsidies
  • Education subsidies
  • Staff care centre
  • Transportation allowance


  • To provide front line phone support to customer in Mac OS and Windows Platform.
  • To coordinate with different team to complete the request from customer  
  • Timely report and update the job status to team leader
  • To handle ad-hoc project on network account changes.


  • Higher Diploma in Computer Studies or related field
  • Minimum 1 year experience in Helpdesk experience
  • Work on non-office hours and shift duty may be required
  • Fluent in both English and Cantonese
  • Strong communication and interpersonal skills and able to work under pressure

We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with reference no. in the subject line and send a full resume in MS Word Format including the recruitment channel, present and expected salary to: Human Resources Department, Automated Systems (HK) Limited, 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or fax to 2601 6936 or email to [via CTgoodjobs Apply Now ].

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.

More job information
Job ref no. 2018/HDA/S6/01 (CT3113349-01#0058)
  • N/A
Job Function
  • Tung Chung
  • Shatin
Employment Term
  • Contract
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent