Posted on 2021-11-05

Helpdesk / Deskside Support Engineer (Yau Ma Tei)

Concord Information Technology International Ltd

Established in 1998, Concord Information Technology Int'l Ltd (http://www.concordtech.com.hk) is a company that provides one-stop professional I.T. solutions. To cope with the company's expansion, we invite self-motivated person to join our team:

Responsibilities:

  • Provide First tier level deskside support to end users
  • Troubleshoot and problem solve PC related hardware, Printer and software issues
  • Provide installation and problem solving for computer related task such as network, systems, printers, mobile device software and hardware
  • Perform IT helpdesk function by answering supports calls arrangement
  • Provide AD account management
  • Add/Change RAM to PCs
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issues.

Requirements:

  • Diploma/ or above in Information Technology or Computer related disciplines
  • 2 year or above relevant experience in IT related field is preferred
  • I.T Certificates holder will be definitely an advantage (Not a must)
  • Good command of both written and spoken English and Chinese including Mandarin
  • Able to work independently

Interested parties please send your full resume to [via CTgoodjobs Apply Now ]

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More job information
Salary
Benefits
  • 5-day week
  • Medical plan
Job Function
Location
  • Yaumatei
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 20 years or above
Education
  • Diploma or equivalent