Job ref no.: CT3115419-01#0005
IT Channel (Asia) Limited

Helpdesk Engineer

IT Channel (Asia) Limited

  • Dental plan
  • Medical plan
  • Paid overtime

(Outsourcing service: end-user is the well-known Global Corporation with business in Securities, Jewelry, and Entertainment)

Job Summary
Helpdesk Engineer’s role is to provide IT support to our customers on a wide variety of technology including computer hardware, software, networks, and peripheral equipment.

Major Responsibilities
• Support and maintain various customer computer resources, including PCs, servers, storage and network equipment.
• Install and perform configuration of computer systems and software on PC and server.
• Troubleshoot and resolve customer problems.
• Log and prepare reports for support calls.

Position Requirements
• Formal Education & Certification
• High Diploma or above in Computer Science/ Information Technology or related disciplines

Knowledge & Experience
• Experience on PC and Windows OS installation and configuration
• Knowledge on network device configuration (Router, Firewall and Switch)
• Linux OS working experience preferred
• Immediately available is preferred.

Personal Attributes
• Customer service oriented.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks.
• Good written, oral, and interpersonal communication skills.
• Self-motivated.
• Attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

Please click Apply Now below for application.

More job information
Job ref no. CT3115419-01#0005
  • N/A
Job Function
  • Wanchai
Employment Term
  • Contract
  • Full-time
  • 0 year - 2 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip