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Job ref no.: 10003417A
Jardine OneSolution (HK) Limited

HELPDESK / IT SUPPORT (IN-HOUSE) (Ref.: 10003417A)

Jardine OneSolution (HK) Limited

Benefits
  • Discretionary bonus
  • Insurance plan
  • Medical plan

As part of the Support Team, you are responsible for:

  • Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
  • Troubleshoot the hardware and software in PCs, networking equipment
  • Responsible for PCs configuration management
  • Responsible for IT projects such as office relocation and system upgrade and migration
  • Set up video conferencing for VIP users when required
  • Manage end user request on the ticket management system
  • Coordinate with departments and provide training for end users

Requirements:

  • Higher Diploma in Computer Science or Information
  • Technology or related discipline
  • 1-2 years in-house experience in IT support
  • Good knowledge of Microsoft Actual Directory, Internet,Security and Email
  • Good knowledge in desktop/Web applications, Windows 7/10, patch and configuration management software
  • First-tier network support and troubleshooting
  • Proficiency in Chinese and English communication skills

Join Us Today!

Simply please send your resume to https://jos.glints.com/ or call Ms Emily Chan at 2880 6209 for a confidential discussion to find out more.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.

More job information
Job ref no. 10003417A (CT3115781-01#0008)
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree