Job ref no.: CT3115413-01#9203

Helpdesk Support – Financial Services Company – HKD$30k-40k

DJRecruit Asia Limited

My client is a fast growing securities firm. They are looking for a helpdesk support for their expending IT team. You will be the one responsible for helpdesk support and new office set-up project to fulfill their business growth. You will also responsible for solution design and vendor management.


Job Description

  • Responsible for IT daily operation and maintenance for users
  • Monitoring of system and network operation and be able to identify and react to failures
  • Consider all of the IT related problem for office renovation project  
  • Participate in IT project planning and implementation
  • Operate various kinds of computer equipment and associated peripherals such as printers and maintain their operating conditions
  • General user support and assist in 7x24 phone supports to internal and external parties
  • Assist in incident logging and reporting
  • Handle ad hoc assignments as requested



  • Degree in Computer Science or equivalent
  • At least 3 years’ experience in computer operation and helpdesk support
  • Financial Services IT support experience is a plus
  • Windows OS/Mac, printer and CCTV support
  • IOS/Android mobile support
  • Experience in securities trading and market data facilities such as BSS, OG, Bloomberg, ET-Net, AMS/3, CCASS, DCASS etc
  • Knowledge in administration of domain, Exchange email, Firewall and AD
  • Native Mandarin is a must


If you are interested please send us your CV by clicking Apply Now or call us on +3972 5700 for a further discussion. 

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More job information
Job ref no. CT3115413-01#9203
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 9 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree