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Job ref no.: CT3114389-01#6307

HelpDesk Support (24/7)

The Career Works Limited

Benefits
  • 5-day week
  • Medical plan

Our client  is looking for a Helpdesk Support candidate 

 Responsibilities 

  • Provide daily IT helpdesk support services to the users including hardware, software, system and related issues
  • Troubleshoot the hardware and software in PCs, networking equipment
  • Responsible for IT projects such as office relocation and system upgrade and migration
  • Set up video conferencing for VIP users when required
  • Manage end user request on the ticket management system
  • Keep track of hardware inventory and hardware rental tracking
  • Coordinate with departments and provide training for end users

Requirements:

  • Higher Diploma or above in Computer or related discipline 
  • 4-5 years relevant working experience in Helpdesk / Internal Support
  • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
  • Understanding of network and server side infrastructure
  • Good command of written and spoken English & Chinese

Interest parties please submit your CV by clicking Apply Now.

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More job information
Job ref no. CT3114389-01#6307
Salary
  • N/A
Job Function
Industry
Location
  • Central
  • Western District
Employment Term
  • Full-time
Experience
  • 4 years - 10 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip