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Job ref no.: BBBH217766_1525340974

Helpdesk Support - Banking Industry

Ambition



Responsibilities:
Provide the remote and on-site support technical support within the agreed service levels, covering desktop, mobile, communication systems and premium user support
Identify, diagnose, and resolve computer, system and network issues
Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents

Requirements:
Higher Diploma in Information Technology or related discipline
Minimum 1 years' experience of end user IT Service delivery, covering desktop, mobile and premium user support
Experience in banking / finance environment preferred
Support Microsoft products, AD account administration etc
(Fresh graduate with IT experience will also consider)
For interested parties please click on the button below 
You can also find Ron Lee at 3103 4308, thanks

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More job information
Job ref no. BBBH217766_1525340974 (CT3114387-01#9584)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip