Job - Helpdesk Support/ Deskside Support (Ref: HD10071), Wai On Service Limited
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Wai On Service Limited

Wai On Services Limited is an Information Technology consulting company that offers total computer solutions by provides IT outsourcing service and one-stop IT solutions. Our clients include leading financial institutions, telecommunications, government departments and educational establishments around the region. To cope with our rapid business growth, we invite dynamic and aggressive IT talents to join our growing team. 

Helpdesk Support/ Deskside Support (Ref: HD10071)

Job Ref.WOS/CT/1128DL/HS10071

Responsibilities:

  • Provide level 1 and 2 ad hoc support and troubleshooting to customers through hotline and email
  • Maintain a high quality of customer service for all end-users and other department.
  • Researching new technologies
  • Handle general enquiries on usage of IT equipment’s, computer tools and corporate systems (i.e. email, intranet and internet services);
  • To follow up procurement & delivery of hardware/software those are required by users;
  • Liaise with other IT teams for technical support.

Job Requirements:

  • Higher Diploma or above in Computer or related discipline;
  • Have 1-2 years relevant working experience in providing helpdesk support, back office operations and customer service (Fresh grad will be also consider);
  • Knowledge in IT support, such as Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite, IMACD (Install, Move, Add, Change, De-install);
  • Good command of written and spoken English & Chinese.

Interested Parties please send your resume and expected salary in WORD format to hr@waiongroup.com with Ref. HS10071.
Information collected will only be used for recruitment purpose.
 

Apply Now
Job Ref No.
WOS/CT/1128DL/HS10071 (CT3103385-01#0299)
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Benefits
  • 5-day week
  • 13-month pay
  • Alternate Saturdays
  • Competitive pay
  • Dental plan
  • Gratuity
  • Medical plan
  • Paid overtime
  • Year-end bonus
Location
Employment Term
Experience
Career Level
Require to Travel
No travel
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