Job ref no.: CT3129593-01#3187

Helpdesk Support Engineer

Function One Computer Services

Responsibilities:

  • Provide helpdesk support / onsite customer services to end users
  • Provide full spectrum of hardware / software support and troubleshooting
  • Escalate unsolvable cases to proper tier support team members

Requirements :

  • F.6 or above
  • Min. 1 year hands-on experience in customer service / helpdesk support
  • Knowledge on Information Technology / Computer Science is definitely an advantage
  • Good command of written and spoken Chinese and English ( Fluent in English is a MUST)
  • Good telephone manner, interpersonal, analytical and problem solving skills

Interested parties, please click "Apply Now" and send detailed resume indicating your expected salary and date of availability.

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More job information
Job ref no. CT3129593-01#3187
Salary
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Paid overtime
  • Transportation allowance