Job ref no.: CT3113124-01#0027
Simcentric Solutions Ltd

Helpdesk Support (Entry Level) x 4 ---Urgent!!

Simcentric Solutions Ltd

  • 5-day week
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • Year-end bonus
  • K + 2 more


  • Diploma or higher diploma in Computing / Information Technology or equivalent
  • Good command in both spoken and written English and Chinese including Putonghua (Fast typing is a MUST)
  • Good communications skill, self-motivated and good troubleshooting skill
  • Immediate availability is highly preferred


  • Handle phone-in and email support enquiries in using our services
  • Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning
  • Maintain accurate records, Incident handling, problem troubleshooting and escalation to upper tier
  • Install and de-install of customer server
  • Responsible for monitoring and control on the operations of service network and IT infrastructure in Data Center
  • Support all software and hardware; maintain internal network and server administration
  • Ad-hoc technical support during non-office hours is required
  • Shift duties or overnight shift is required


  • 5 day work week
  • On-Job Training
  • Promotion opportunity
  • Medical Allowance
  • Meal Allowance
  • Night Shift Allowance
  • Paid Overtime
  • Marriage leave
  • Maternity and paternity leave
  • Paid time off
  • Education Allowance
  • Employee Referral bonus
  • Attractive remuneration
  • Year-end performance Bonus

Interested parties, please email your resume with current and expected salary as well as availability in MS WORD format to: [via CTgoodjobs Apply Now ]

All applications will be treated in strict confidence and used solely for recruitment purpose.

More job information
Job ref no. CT3113124-01#0027
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree