Job ref no.: CT3118690-01#3984

Helpdesk support

Aacurapid (Hong Kong) Ltd

Benefits
  • 13-month pay
  • Medical plan

Our clients are actively looking for suitable candidates o join their infrastructure teams. If you are looking for stable / large scale projects / teams with friendly working environment, you might be the right person for my clients.
 

Responsibilities :

  • Support & configuration of software & hardware equipments (desktop, laptop, printer, mobile devices, etc.)
  • Provide helpdesk support to in house users
  • Keep track the case status and make escalation to vendor/related parties whenever applicable
  • Carry out ad-hoc tasks to support the office operation when necessary
  • Assist supervisor/manager for project management
     

Requirements :

  • Higher Diploma in Computer Science or above
  •  2 - 4  years of experience in a technical support role (Fresh graduates will be considered)
  • Experience in service technical support and trouble shooting will be advantage
  • Ability to work independently

 

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More job information
Job ref no. CT3118690-01#3984
Salary
  • 14,000 - 35,000 / month
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip