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Job ref no.: CTH-06479
HKT

Home IT Consultant – HKT atHome Team

HKT

Benefits
  • 5-day week
  • Insurance plan
  • Medical plan

Why Work at HKT atHome Team?

HKT Premier aims to provide its customers with the latest in Connected IoT Home Solution bundle with outstanding IT support services within the home. As part of an expert team, the HKT atHome Solution Consultant will provide a first class Solution provision and IT support service to our customers. Applicants should be able to express technical matters clearly to experts and non-experts alike; and have a passion for IoT, and helping those who don’t.

The Job:

  • To provide a comprehensive portfolio of Connected Home Solution to Premier customers.
  • To provide professional remote and on-site support for the solution.
  • To provide the highest level of personalized customer care and communications, consistent with developing a long-term customer relationship.
  • To work closely, as a team player, with colleagues to respond to customer feedback and recommend improvements to ensure a first-class and quality delivery.

The Person:

  • IVE Diploma or above in an Electrical and/or IT related field (with qualifications and certifications such as Grade A Electrical Workers and/or Networking would be an advantage)
  • With minimum 2 years in an IT related Support / Help Desk environment
  • A customer orientated and analytical IT professional with hands-on approach to resolve problem
  • Good command of English and Cantonese
  • Self motivated and strong sense of customer responsibility

Remarks:

  • Shift duty is required (morning / afternoon shift, 5 days work per week)
  • Holder of Driver License is preferred

 

If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, your present and expected salary.

E-mail: career-HKTPremier@pccw.com

For more information on other job opportunities of PCCW, please visit our website at http://www.pccw.com/Careers/Job+Opportunities+%26+Application/Current+Opportunities?language=en_US

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Policy Statement
 

More job information
Job ref no. CTH-06479 (CT3115164-01#0300)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree