Posted on 2021-10-08

Hospital Manager

Pet Space Group Limited

We are currently seeking a Hospital Manager to join the Hong Kong’s largest veterinary group with 10 hospitals/clinics and has a flagship hospital in Singapore as well as an established mobile ultrasound team. 

At Pet Space Group , we believe it’s our responsibility to help pet owners provide a long, happy, and healthy life for their pets, which is why our highly experienced veterinarians are committed to early diagnosis and treatment of disease, giving clients more time to create memories that last a lifetime.

As part of an established and highly regarded clinical team, you’ll bring energy, exceptional hospitality, and ensure our patients and clients receive the very best care whilst with us.  

Responsibilities:

  • Responsible for all daily clinic operations and administrative duties
  • Oversee the Profit & Loss of the hospital and achieve monthly target
  • Provide high standard of care and services to patients and pet owners
  • Handling customer issues and complaints
  • Recruit, lead, motivate, develop, and manage the team related to the operation
  • Implement and drive continuous improvement on procedures and services
  • Maintain the clinic clean and tidy
  • Administer the operation of diagnostic & surgical equipment and maintain them in good condition
  • Help with marketing plans, advertising, direct marketing and campaigns
  • Perform ad hoc duties

  Requirements:

  • Holder of relevant health care qualifications, additional qualification in veterinary nursing, healthcare will be an advantage
  • Minimum 5 years experiences as a leadership role in healthcare industry. Animal clinic experience is highly preferable
  • Must be customer service oriented
  • Good people and operation management ability
  • Strong interpersonal skills to communicate internally and externally
  • Familiar with clinic operations, cooperate with doctors and other staff as a team
  • High level of integrity and discipline
  • Hands-on leadership style with a can-do attitude
  • Mature, self-motivated with a strong sense of responsibilities, able to find solution and work independently.
  • Good command of English, Cantonese and Mandarin is an advantage
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More job information
Salary
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • Dental plan
  • Medical plan