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Job ref no.: HON004489
Grand Hyatt Hong Kong

Host - Front Office (Overnight)

Grand Hyatt Hong Kong

Summary

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

  • Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards
  • Responsible for full spectrum of duties, including greeting guests, ensuring a seamless check-in and check-out procedures for guests, handling enquiries and complaints professionally
  • Engage in heart-felt and genuine conversation and promote loyalty
  • Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

  • Preferably with a relevant degree or diploma in Hospitality or Tourism management
  • Preferably with 1 year of working experience in service industries
  • Good communication skills and high proficiency in language skills
  • A great team player who is customer-oriented, attentive and hospitable

What we offer:

  • Care: A supportive and caring environment where diversity and inclusion are embraced.
  • Development: Immense learning opportunities to equip and grow yourself.
  • Well-being: Prioritize well-being and bring positivity at work and in life.

You are welcome to join our Recruitment Day as follows:

You are welcome to join our Walk-In Recruitment Day as follows:
Date: Every Wednesday 
Time: 2PM to 5PM 
Venue: Human Resources Office, Grand Hyatt Hong Kong

Interested applicants please bring along your resume with a passport photo and meet us at the above time.

For more information, please contact the Human Resources Department at 2584-7002 / WhatsApp 9867-5133 / facsimile: 2802-0068.

More job information
Job ref no. HON004489
Salary
Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
Job Function
Location
  • Wanchai
Industry
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree