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Posted on 2023-03-13
Host - Front Office
Job MatcherSummary
We are inviting passionate, energetic and devoted talents to join our dynamic team.
What you will do:
- Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards
- Responsible for full spectrum of duties, including greeting guests, ensuring a seamless check-in and check-out procedures for guests, handling enquiries and complaints professionally
- Engage in heart-felt and genuine conversation and promote loyalty
- Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests
Qualifications
What you should have:
- Preferably with a relevant degree or diploma in Hospitality or Tourism management
- Preferably with 1 year of working experience in service industries
- Good communication skills and high proficiency in language skills
- A great team player who is customer-oriented, attentive and hospitable
What we offer:
- Care: A supportive and caring environment where diversity and inclusion are embraced.
- Development: Immense learning opportunities to equip and grow yourself.
- Well-being: Prioritize well-being and bring positivity at work and in life.
You are welcome to join our Recruitment Day as follows:
You are welcome to join our Walk-In Recruitment Day as follows:
Date: Every Wednesday
Time: 2PM to 5PM
Venue: Human Resources Office, Grand Hyatt Hong Kong
Interested applicants please bring along your resume with a passport photo and meet us at the above time.
For more information, please contact the Human Resources Department at 2584-7002 / WhatsApp 9867-5133 / facsimile: 2802-0068.
Skills
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Company Overview
Grand Hyatt Hong Kong, the flagship Grand Hyatt hotel in Asia Pacific and is situated on the waterfront on Hong Kong Island, commands views of Victoria Harbour and the Tsim Sha Tsui skyline. We have 542 guestrooms and suites, as well as 11 world-class restaurants and bars that offer superlative and unique dining options. An extensive range of leisure facilities includes Plateau Spa, which provides residential rooms and suites and results-oriented treatments. A total of 22 multi-purpose event venues are available to cater to events and meetings of all sizes and continues to be the chosen location for the city’s most lavish society weddings, glamorous gala balls and prestigious events.
