We are looking for a Host/ Hostess based at The Aberdeen Marina Club!
As a Host/ Hostess , we rely on you to:
Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing members’ bookings
Build up rapport with members, achieve a high level of customer satisfaction by delighting guests, anticipating guests’ needs even when under stress
Maintain complete knowledge and comply with all departmental policies and service procedures
Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
Process client’s requests accurately and communicate with all other departments of the Club in a timely manner
Assist management in assigned duties and perform special projects as assigned
We are looking for someone who has:
Strong knowledge of Food & Beverage
Relevant working experience is preferred, fresh graduates are also welcomed
Customer-oriented with good phone etiquette, communications and interpersonal skills
Good team player, detail-oriented, positive presence and able to perform multi-tasks
Excellent command of spoken English, Cantonese and Putonghua
APPLICATION
If you are interested in the above position please apply in writing, enclosing CV to Human Resources Department, The Aberdeen Marina Club, 8 Shum Wan Road, Aberdeen, Hong Kong or recruitment@aberdeenmarinaclub.com.
It takes a special kind of person to work at Shangri-La:
someone with an eye for details and the skills to perform;
someone with an attitude to deliver and a passion to delight.