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Job ref no.: CT3115023-01#0102
Konica Minolta Business Solutions (HK) Limited

Hotline Customer Services Officer (5-day Work Week) Basic Salary 15K

Konica Minolta Business Solutions (HK) Limited

Benefits
  • 5-day week
  • Additional subsidies
  • Competitive pay
  • Medical plan
  • Shuttle bus
  • Staff care centre
  • Transportation allowance
  • … + 1 more

Job Duties:

  • Handle enquiries and digital servicing in contact centre
  • Conduct follow up calls to customers to ensure high quality customer service
  • Conduct cross-selling, referral, and digital onboarding
  • Support contact centre administrative work on a need basis
  • Follow company procedures and code of conducts
  • Report to Team Managers and Senior Department Managers

Requirements:

  • F.5 or above
  • 1-2 years working experience, prefer in call center, customer service or retail industry
  • Fresh graduates will also be considered if candidates have good attitude
  • Good command of PC knowledge (e.g. MS Office) and Chinese typing (速成/倉頡)
  • Good command in reading and written English
  • Responsible, good attitude and willing to work under pressure
  • Cheerful, service-oriented with excellent communication and interpersonal skills
  • Immediate available or short notice period is preferred
  • Fluent Cantonese, fair Mandarin and English

Work Time:

  • Monday to Sunday 7:00am - 9:00pm (working 8.5 hours) &
  • Monday to Sunday 12:30pm - 1:00am (working 8.5 hours)
  • 5-day work week, rotate shift

Work Location:

  • Shatin Shek Mun

Benefits:

  • Morning/ Night shift Allowance
  • Night shift Transportation Subsidy
  • Medical Benefit
  • Annual Leave 12 Days
  • Recreational Activities
  • On job Training

Attractive remuneration, fringe benefits and product training will be offered to the successful candidate.  Interested parties please send your full resume include expected salary in MS Word via mail [via CTgoodjobs Apply Now ]

All personal data collected would be kept in strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3115023-01#0102
Salary
  • N/A
Job Function
Industry
Location
  • Shatin
Employment Term
  • Contract
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree