Job ref no.: CT3117605-01#0042
RecruitFirst Limited

Hotline Service Officer (Insurance, $18,000 - $20,000)

RecruitFirst Limited

  • 5-day week
  • 13-month pay
  • Additional subsidies
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Insurance plan
  • Medical plan
  • PRC holidays
  • Paid overtime
  • Social & Recreation Facility
  • Staff care centre
  • Transportation allowance
  • Year-end bonus
  • … + 12 more


  • Delivering quality service and be able to address our member’s enquiries with efficiency
  • Identifying the needs of customers and providing suggestions
  • Constantly making improvement in service standard and maintaining good and long-term relationship with customers
  • Handling phone and email enquiries effectively
  • Ad hoc duties


  • Secondary level or above with prior experience in call centre or customer service
  • Experience in healthcare or insurance is an advantage
  • Customer oriented and good interpersonal skills
  • Good attitude with a passion to serve
  • Fluency in written and spoken Cantonese, English and Mandarin

What we offer

  • Working in an energetic and enthusiastic environment with great exposure of diversity
  • Good employee benefits
  • 5 Day work week
  • General holiday
  • Good career prospect

Interested applicant please click ‘Apply Now’ or feel free to contact Eme Cheng at 95171819.

We regret only short listed candidate will be notified.

All applications will be treated with the strictest confidence.

More job information
Job ref no. CT3117605-01#0042
  • 18,000 - 20,000 / month (negotiable)
Job Function
  • Wanchai
  • Quarry Bay
Employment Term
  • Full-time
  • 1 year - 5 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel