Job ref no.: 180015894

Human Resources APAC Oversight & Control, Executive Director - Hong Kong or Philippines

JP Morgan Chase

JP Morgan Chase 19,907 reviews -Hong Kong

This role can be based in Hong Kong or the Philippines.

HR Oversight & Control (O&C) are the partners and advisors to drive a robust and consistent risk and control environment in the Human Resources function across all geographies. We conduct proactive thematic risk review, risk analysis and control deep dives to continuously manage and reduce HR's residual risk profile. We are consulted for strategic remediation and solution and are here to support the HR function with the identification, escalation, monitoring, reporting and remediation of control issues.

As part of the First Line of Defense, HR O&C supports the HR function with identifying, escalating, monitoring and managing operational risk. Our role includes the following:
  • Provide independent risk and control advisory, including root cause analysis, sustainable and strategic solutions
  • Build a strong partnership, active engagement, and acting as a key point person for control issue escalation
  • Partner with other control functions for major control programs and lessons learned sharing
  • Facilitate key control activities to ensure adherence to firm-wide policies and operational risk framework
  • Enhance risk and control awareness
Roles & Responsibilities

Working in close partnership with the global HR O&C team, this role is responsible for leading the O&C Relationship Management team for APAC, driving a robust control agenda and fostering strong partnerships with HR Executives in managing Operational Risk. Key requirements of the role include the following:

  • Lead a regional team, set performance goals, and provide on-going coaching and feedback.
  • Work with the global relationship management team to create consistency, global awareness and sharing of best practice risk mitigation support for the global HR Function.
  • Provide independent risk and control advisory, consultation and challenge
  • Ability to think of sustainable pragmatic solutions
  • Build strong partnerships in a highly matrixed regional/global environment
  • Increase risk control awareness through risk maturity and cultural awareness
  • Point person for risk, control and data privacy escalations
  • Partner with other control functions (Operational Risk, Compliance, Internal Audit, etc.) and leverage best practice and share lessons learned
In detail the role encompasses the following:

  • Lead the HR function to identify and manage risk control issues proactively and effectively
  • Lead the HR function to assess effectiveness of controls and identify gaps
  • Advise and guide the business with developing robust sustainable action plans to address control gaps, ensure remediation takes place and monitor progress of action plans
  • Support the business with identification, escalation and reporting of Risk Events and Data Privacy Breaches
  • Identify risk trends and themes, and advise on strategic solution and growth plans
  • Guide the business with the RCSA program in accordance with the firm’s policy
  • Conduct detailed risk and control reviews
  • Partner and support the business with internal and external audits/reviews
  • Liaise with other risk professionals in Corporate Functions on risk related matters
  • Partner with HR Third Party Management Office and the business to manage third party vendors and associated risk
  • Lead and contribute to global HR O&C projects and initiatives
  • Qualified to Degree level or equivalent experience
  • Experience in Risk and Control from an HR function or other associated controls or support functions
  • Strong Strategic Thinking Skills
  • Strong Process and Project Management Skills
  • Metrics driven view
  • Technology capabilities with Microsoft applications (Excel, Word, PowerPoint) and other analytic tools (QlikView, Tableau, etc)
  • Experience in Human Resources is an advantage
  • Good team player with excellent interpersonal skills and effective at building strong partnerships whilst working in a highly matrixed environment
  • Strong negotiation and influencing skills, and ability to engage with all levels of staff whether conducting a risk review or awareness training


Interested parties please click Apply Now to apply job

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. 180015894 (CT3114386-01#7589)
  • N/A
Job Function
Employment Term
  • Full-time
  • 0 year - 5 years
Career Level
  • Senior management level
  • Degree