comScoreTag
Job ref no.: CT3114526-01#0014
Teledirect Hong Kong Limited

Inbound Hotline ~ Customer Service Representative

Teledirect Hong Kong Limited

Benefits
  • 5-day week
  • Insurance plan
  • Medical plan
  • Paid overtime

Working Location:

•  North Point, HK Island


Working Hours:

•  Monday to Friday, Saturday, Sunday and Public Holiday 07:00-00:00
•  8 working hours required

 

Responsibilities:

•  Handle customer inquiries and complaints via inbound hotline in a professional manner
•  Responsible for performing clerical support such as data entry and prepare reports
•  Work closely with team supervisor to ensure escalated issues are handled timely and correctly


Requirements:

•  Fluency in spoken and written English and Chinese (Cantonese). ability to communicate in Mandarin would be an advantage
•  Customer focused with good communication and interpersonal skills.
•  Experience in Customer Service or Telemarketing would be an added advantage
•  Computer literacy in MS Office and general operation
•  Paid training will be provided

Benefits:

•  5-day work (2 days leave a week) + Public Holiday
•  Offer very competitive remuneration package
•  Annual Leave
•  Medical coverage
•  Life insurance

有意申請者,請於辦公時間致電 2539 3888 預約查詢或電郵履歷至 [via CTgoodjobs Apply Now ]


面試地址: 北角屈臣道2-8號海景大廈A座10樓1001室


Website: www.teledirectasia.com

 

所提供的個人資料絕對保密及只作招聘用途
All information provided will be treated in strict confidence and used for recruitment purpose only.

 

More job information
Job ref no. CT3114526-01#0014
Salary
  • N/A
Job Function
Industry
Location
  • Fortress Hill
Employment Term
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Require to Travel
  • No travel