Job ref no.: ITD-IMO-SH-CT
Industrial and Commercial Bank of China (Asia) Ltd

Incident Management Officer - Information Technology Department (Ref: ITD-IMO-SH-CT)

Industrial and Commercial Bank of China (Asia) Ltd

  • 5-day week
  • Discretionary bonus
  • Medical plan


  • Responsible for production incident support service
  • Create and update incident records with incident classification and categorization
  • Manage and communicate with end users or vendor
  • Provides regular status reporting to management
  • Follow up root cause analysis, corrective action implementation & preventive measure


  • University graduate in computer science or related discipline
  • Minimum 2 years of relevant experience preferably in banking industry
  • Experience in report and procedure writing is preferred
  • Good organisational and problem solving abilities as well as good communication and interpersonal skills
  • Hard-working, sincere and cooperative
  • Good command of spoken and written English and Chinese, including Putonghua

To apply, please send full resume including present and expected salary quoting job reference number to:

The Human Resources Manager
GPO Box 872
Hong Kong
e-mail to [via CTgoodjobs Apply Now ]

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More job information
Job ref no. ITD-IMO-SH-CT (CT3114529-01#0197)
  • N/A
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • Degree