Job ref no.: CT3118690-01#6517

Information Services Analyst

Dollar General Global Sourcing Ltd

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan


General Summary 

  • Manage IT operations in Global Sourcing Hong Kong and Shenzhen offices to support business requirements and growth in a cost effective manner.
  • Provide strategic plans and solutions to management for IT infrastructure and business solutions.


Duties & Responsibilities: 

  • Lead IT team to install, configure, maintain, optimize, and support IT systems including operating systems, email, internet access, user administration, data backup/recovery, data integrity, remote access, client and application support.
  • Analyze user growth needs and keep abreast of the latest technology trends to develop solutions to enhance existing capabilities
  • Strategize technology needs and design acquisition of network servers, desktops, laptops and peripherals based on specifications and corporate standard.
  • Evaluate, implement and execute IT policies, procedures, and standards as directed by counterparts at corporate.
  • Works directly with vendors and service providers to diagnose, rectify, and document network or service issues that degrade user services in the DG offices and provide improvement plan
  • Maintain IT operating and capital expenses.


Knowledge, Skills and Abilities: 

  • Strong working knowledge of Microsoft desktop and server operating system
  • Knowledge of TCP/IP, LAN/WAN, hardware, peripherals, server security/authentication, data backup and recovery.
  • Ability to effectively analyze and troubleshoot network, hardware and software problems. Perform problem isolation and resolution in a senior capacity.
  • Ability to prepare technical specifications, documents, and project plans
  • Ability to implement proactive monitoring and planning to further develop and maintain IT systems.
  • Good command of written and spoken English, Cantonese and Mandarin.
  • Ability to communicate with end users effectively with a service-minded attitude
  • High sense of responsibility, self-motivated, able to work under pressure.


 Work Experience &/or Education: 


  • Diploma or above in Information Technology or related discipline
  • Minimum of 5 years IT experience with global company background
  • Experience with Windows system administration and support



We offer 5-day work, excellent working conditions and attractive fringe benefits including medical, dental and vision to qualified candidates.


Interested parties please e-mail detailed resume, last and expected salary to [via CTgoodjobs Apply Now ]

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Dollar General Global Sourcing Ltd is an equal opportunity employer.


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More job information
Job ref no. CT3118690-01#6517
  • N/A
Job Function
  • Wong Tai Sin
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip