Job ref no.: TWC/19/026/ITSO/ITM (CT3118147-01#0072)
Tung Wah College

Information Technology Manager, Information Technology Services Office (TWC/19/026/ITSO/ITM)

Tung Wah College

  • 5-day week
  • Competitive pay
  • Dental plan
  • Education subsidies
  • Family medical plan
  • Gratuity
  • Medical plan
  • K + 1 more


The appointee will be required but not limited to:

  1. assist in policies setup and plans for IT/AV services for the College;
  2. exercise independent judgments, assess implications on changes in policies and regulations and new technology on IT/AV and education services, offer innovative solutions to problems;
  3. advise, setup, coordinate and manage all activities in user services and training, laboratory and classroom IT/AV development and support, IT helpdesk and other related activity;
  4. manage, coordinate and execute all IT/AV subprojects in various campus renovation/development projects;
  5. assist in the administration of all learning and teaching systems such as e-learning system;
  6. supervise a team of professional staff;
  7. provide IT/AV support in all College activities within and outside campus;
  8. work closely with end users (e.g. staff and student representatives) and provide professional technical advice;
  9. perform administrative tasks and liaise with other units;
  10. perform other duties as assigned by Head or his delegates; and
  11. travel between multiple campuses and work on irregular hours including Saturdays, Sundays and Public Holidays when necessary.


Applicants should:

  1. possess a Master degree in Computer Science, Information Technology or related disciplines;
  2. have at least 6 years relevant working experience with at least 3 years in a supervisory or management position with subordinates in technical position;
  3. have solid experience in IT services management, as well as project management in teaching facilities development/maintenance;
  4. have solid experience in the computer laboratory and teaching facilities development and management;
  5. possess certifications like PMP/PRINCE2/ITILv3(Practitioner)/CTS-D/CTS-I would be an advantage;
  6. have experience in implementation and deployment of ticketing system would be an advantage;
  7. have experience in the administration of Blackboard Learn would be an advantage;
  8. have great sense of ownership and servicing mindset;
  9. have good report writing skills; and
  10. be proactive/self-motivated and hardworking in the day-to-day undertaking of the assigned duties.

Salary will be competitive and commensurate with qualifications and experience.

To apply, please submit your application letter, resume and a completed application form (available at by mail to the Human Resources Office, Tung Wah College, 90A Shantung Street, Mongkok, Kowloon or email to [our mailbox through CTgoodjobs Apply Now ].  Please quote the reference number of the post in the application letter and on the envelope.  The College reserves the right to fill or not to fill the post.  Applicants who are not contacted by the College 4 months after the application deadline may consider their applications unsuccessful.

Application Deadline: 13 March 2019 (Wednesday)

All information and personal data collected will be used solely for recruitment related purposes. For more information about the College, please visit our website:


More job information
Job ref no. TWC/19/026/ITSO/ITM (CT3118147-01#0072)
  • N/A
Job Function
  • Mongkok
Employment Term
  • Full-time
  • 6 years
Career Level
  • Non-management level
  • Master's degree