Job ref no.: CT3119652-01#0613

Infrastructure Analyst

NeoMas Professional Services

7 yrs Experience





  • To explore new technologies (e.g. Cloud Service) on network infrastructure & server platform and deliver high quality of IT service to parent companies in HK and China
  • Coordinate with solution vendors to arrange PoC to find out the best design to improve the infrastructure efficiency
  • Understanding business requirement, evaluate product & IT service in market, architecture design, implementation and on-going support
  • Provide support in AD, Exchange, VMware, EMC storage, etc
  • Planning , monitoring and support on system capacity and disaster recovery
  • Responsible for vendor management on IT hardware equipment
  • Monitor the SLA of the IT support team, regular review meeting on IT service with user department representatives
  • Vendor Management
  • Build good relationship with vendors/service providers to adopt the best solution to enhance our services performance
  • Manage the vendors to work out the solution proposals to meet business requirement for management review
  • Responsible for liaison with vendors to obtain the best offer for every project
  • Infrastructure Security support
  • Work with security team to evaluate solutions to harden to security protection of our services
  • Arrange demo sessions and meetings to introduce new security solutions
  • IT Operations support
  • Manage technical support team to deliver IT desktop support service to user in HK
  • Workout the documents of infrastructure solution for operation support team
  • Provide second level support when necessary, deliver timely support and make appropriate escalation when necessary
  • Network Infrastructure support
  • Manage the network projects include the Firewall, IDS/IPS, VPN, Load balancer, routing and Wifi related
  • Provide 2nd level support and administer the network configuration setup of China regions


  • Degree holder in Computer Science, Information Technology or related field
  • At least 7 years working experience in IT Infrastructure project and operations
  • Professional qualification in CCNP / MCSE / CCSE / ITIL / PMP will be an advantage
  • Solid experience in large-scale IT infrastructure projects and Cloud solution implementation
  • Experience in IT security is an advantage
  • Open to regular business travel in China areas for project implementation/support
  • Good communication and presentation skill
  • Good command of written and spoken English, Chinese and Mandarin

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More job information
Job ref no. CT3119652-01#0613
  • N/A
Job Function
  • 7 years
Career Level
  • Middle management level
  • Degree