comScoreTag Job - Infrastructure Manager / Technical Consultant, Uniserve Hong Kong Limited
Uniserve Hong Kong Limited

Uniserve is a Hong Kong based IT Managed Services and Cloud Services provider, serving small and mid-size businesses.  Our office and our services continually grow.  If you have talent and have passion within the technical and professional services industry, please join us.  We are continually looking to improve our services culture with a variety of personalities and technical experts.

Infrastructure Manager / Technical Consultant

Job Ref.CT3112279-01#4102


  • Deliver daily technical support and implement projects for networks and servers infrastructures
  • Improve support and management processes
  • Improve systems management processes
  • Perform assessments and improvement plans
  • Optimize infrastructure
  • Follow incident and problem management process including problem isolation, service resumption, diagnosis, root-cause analysis & reporting
  • Handle customer requirements including end-to-end implementation, on-going support and documentation
  • Communicate with customers, vendors and internal support teams for project implementation and other technical support
  • On-call support to customers in case of incidents


  • Degree holder in IT or related disciplines
  • 7+ years as a hands-on engineer implementing, designing and supporting a large enterprise network is required
  • Experience in managing Windows servers, VMware & MS/VCSClustering
  • Familiar with HP, Dell and IBM servers
  • In-depth ITIL knowledge
  • Certifications - ITIL, PMP, CCNP, MCSE, MCITP, VC5, CISA, CISM, CEH, CISSP, etc are an advantage
  • Experience in PowerShell scripting, MS Hyper-V, MS Exchange, SharePoint or Active Directory
  • Advanced working expertise of LAN technologies (HSRP, VRRP, STP,VLANs and IP-subnetting)
  • Good working knowledge of network cabling infrastructure and specifications
  • Experience with L2, L3, L7 Firewalls, Wireless controllers, Proxies, Filters, and Network Monitoring and Management tools
  • Able to work independently with minimal supervision
  • Good command of spoken and written English and Chinese
  • Team player with good interpersonal and communication skills

We offer an attractive salary and fringe benefits to the successful candidate.  If you are interested in this role, please send your full resume with current salary, expected salary and date available by clicking ''Apply Now''.  Candidates must have the right to work in Hong Kong.  For more information about our company, please visit  


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  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan
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