Job ref no.: CT3115612-01#0015
Geodis Wilson Hong Kong Limited

Infrastructure Specialist (IT)

Geodis Wilson Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 1 more

For our Global IT Team we are looking for a: Infrastructure Specialist (IT)

As an Infrastructure Specialist, the purpose of this role will be to ensure sound delivery of technical services for internal and external clients. You will be part of a team supporting multiple hosted environments that delivers hosted services to thousands of users globally. You will be providing a mixture of preventative support as well as integration activity around Windows Server environment, Citrix XenApp, VMWare, Sophos, Advanced Networking and more. You will also be working in a fast-pace environment driving performance and reliability from software, infrastructure and cloud environments. You will tackle challenging, unique situations every day and work with other functions and employees within GEODIS Freight Forwarding and other Line of Business (LOB). You will be looked upon as a subject matter expert and advocate to fellow team members on making reliable technical decisions around supporting and deploying large- scale services and engineering complex systems that run GEODIS Freight Forwarding and other LOB business critical systems. The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating multi technology platforms and brands of product, solid communication skills and a desire to tackle the complex problems of scale which are unique.


  • Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
  • Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and elevate incidents within defined timeframes
  • Test all changes to networks, hardware, software, and hosted applications
  • Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
  • Work with various vendors and service providers to ensure productive environment
  • Resolve issues and prepare status reviews and reports
  • Professionally represent the infrastructure team as a technical consultant on projects
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Interact and coordinate with vendors, suppliers, distributors and contract consultants
  • Maintain a good working knowledge of current infrastructure and future trends


  • Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications
  • Deep going knowledge of VMware!
  • Experience with incident ticketing systems, workstation management systems and desktop imaging
  • Expert knowledge of Microsoft Active Directory, IT Security and PowerShell • Ability to identify incident trends in order to elevate incidents in accordance with standard protocols. Able to gather relevant information systematically to troubleshoot and resolve issues.
  • Good analytical, problem solving and decision making skills & good attention to detail, testing and documentation.
  • Knowledge of ITIL and industry best practices
  • Strong virtualization experience using VMWare, Citrix XenApp and Cloud Bridge (NetScaler)
  • Proven ability to work in a cloud based and hosting environment
  • Experience working with Sophos UTM, O365, RES, Citrix (full scale environment) and automated monitoring tools.
  • Proven track record with hosted desktop and published applications
  • Ability to maintain good working relationships with third party service providers and vendors
  • Strong oral and written communication skills
  • Tertiary degree in computer science or related areas an advantage
  • Ability to function successfully in a fast-paced global environment requiring flexibility and versatility
  • Programming skills are a plus
  • Experience/expertise with Microsoft SQL server, SSIS & SSRS is a plus  

If you are interested in the career opportunity stated above, please click Apply Now to send your application letter and resume stating full details of your background, references and expected salary to us.

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More job information
Job ref no. CT3115612-01#0015
  • N/A
Job Function
  • Tsuen Wan
  • Tuen Mun
Employment Term
  • Full-time
  • 5 years - 8 years
Career Level
  • Non-management level
  • Degree
Require to Travel
  • No travel