Job ref no.: CT3114630-01#8229

Innovation Lead (Senior Management Role)

Mainstay Asia Limited

  • 5-day week
  • Discretionary bonus

Our client is an established Hong Kong-based enterprise that works across many customer-facing channels.

About the Role

You will essentially be working within a hybrid Business/Technology, R&D-type function taking concepts into operations. You will be leading a small internal team, supplemented by internal and external resources, as required.


In this role you will be responsible for:

  • Producing white papers, proposals, business cases and associated materials in MS Office to justify committing investment and resources in pursuing innovative solutions that will benefit the organisation through increasing revenue, reducing costs, creating efficiencies and/or improving the customer experience. These benefits could apply to digital channels and to face-to-face customer operations.
  • Influencing different departments to embrace innovative concepts, cutting across functions and focussing on areas of mutual/overall benefit. This role will be highly visible and will require strong presentation and stakeholder management skills.
  • Defining product roadmaps, articulating the costs, issues and benefits of adopting different options. Moving ideas through Proof-of-Concept into production within an Agile environment.
  • Bringing together new, yet proven technologies in innovative ways and finding different ways of applying them to a unique organisation with many facets.

About the Person

The person appointed to this role will be an innovator with a strong understanding of the application of technology to create real and objective business solutions. Although you may be a technologist, your focus will be on defining practical and actionable solutions to the business with the buy-in of stakeholders across different parts and levels of the organisation.

You will be:

  • A graduate in a STEM disciple, i.e. related to science, technology, engineering or mathematics.
  • Experienced in architecting innovative ideas, as a ‘Product Owner’, from concept to delivery.
  • Able to demonstrate at least one example of delivering an IBM Watson-based chatbot project into production.
  • Interested in Automation, AI/ML and robotics (particularly PEPPER).
  • Able to speak at the appropriate level to stakeholders, staff, vendors and SMEs, including scientists.

To Apply 

Should you meet the above requirements and wish to apply, please email your CV to peterudall at with ‘Innovation Lead’ in the subject by clicking Apply Now

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More job information
Job ref no. CT3114630-01#8229
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 15 years
Career Level
  • Senior management level
  • Degree