Posted on 2021-10-25
Hong Kong Medical Consultants Limited

Insurance Liaison and Service Support Executive

Hong Kong Medical Consultants Limited


  • Handle insurance pre-approval, direct billing and claims control related administrative work for company business partners and clients
  • Efficiently handle, co-ordinate and manage insurance claims for company clients and insurance partners
  • On-site / remote customer service support for handling patient enquiries, complaints and claims etc.
  • Provide administrative support on business partnerships with insurance companies, hospitals, marketing partners or external medical service providers
  • Provide business and administrative support on maintaining business databases, company service rate card, SOP and other business documents / databases
  • Liaise with internal departments and external parties for programme or service execution
  • Provide excellent customer and account services to premier customers
  • Assist to provide internal training to frontline staff
  • Assist to prepare financial reports and management reports


  • Diploma or above
  • 4 years of working experience, at least 2 years’ relevant experience with prior experience in hospital and insurance company preferred
  • Experience in the area of insurance, medical billing or financial matters would be an advantage
  • Client-focused with excellent administrative and coordination skills
  • Efficient, highly accurate, detailed-minded, self-motivated, able to work independently, proactive in problem solving
  • Good command of spoken Cantonese, English and Putonghua
  • Willing to take the initiative, detailed minded, high level of accuracy
  • Candidates with more relevant experience or skills will be considered for the position of “Senior Insurance Liaison and Service Support Executive"

Interested parties should forward your CV in English to us by clicking Apply Now for further details.

Personal data will be used for recruitment purpose only.

More job information
Job Function
  • Central
Employment Term
  • Full-time
  • 4 years - 8 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Compassionate leave
  • Discretionary bonus
  • Education subsidies
  • Medical plan