Job ref no.: CT3128865-01#0260
A.S. Watson Retail (HK) Limited

IT Business Analyst - eCom platform & CRM focus

A.S. Watson Retail (HK) Limited

Come and join a Winning Team

We are Awesome !

Why Should You Join Us?

At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with 15,000+ stores across 25 markets in Asia and Europe, the ASW family welcomes you… #BePartofMORE

You can enjoy:

  • Comprehensive Medical and Life insurance coverage, including your spouse and children!
  • Professional training and career advancement opportunities!
  • Attractive ACCA and CPA Australia Recognized Employer Program for F&A talents!
  • Exclusive company pension schemes! Marriage, Maternity and Paternity Leave!
  • Convenient office location, less than 5 min. walk from MTR!
  • Contemporary workplace with Onsite Clinic, Lactation Rooms, free drinks and chill out areas!
  • Well-equipped Gym inside our office building, plus fitness and interest class packages!
  • Free round-trip lunchtime shuttle bus services to Shatin!
  • Exclusive shopping discount, Bazaar Sales for our people only!

Role Purpose:
As a Business Analyst (eCommerce), you are responsible to improve eCommerce projects, from gathering requirements to project delivery across our Asia businesses.

A typical day in this Role:

  • Responsible for owning the release management process and methodology acting as the gatekeeper to the production environment, while ensuring a smooth delivery of planned system implementation.
  • Guide and follow up with the resources in technology teams - development, QA, architect to ensure the releases are ready for deployment according to timeline and budget.
  • Liaise with Asia business units and development resources on eCommerce system improvements and implementation
  • Engage with technical, business and stakeholders in business units to ensure BU is fully on-board and deployment readiness.
  • Manage project implementation end-to-end (i.e., requirements gathering, change documentation, and creation of release notes) and ensure smooth and timely communication among stakeholders.
  • Produce KPI reports for management

This job is a good fit for You if:

  • You are detail-minded with excellent analytical, planning, and presentation skills
  • You have sound knowledge in e-Commerce system, mobile APP, and/or digital system integration
  • You are excellent in written and verbal communication skills

What we look for:

  • At least 3 years' experience in business analyst or project implementation experience
  • Bachelor degree or higher diploma, preferably in Information Systems, Computer Science, Business, or IT related discipline
  • Experience in project implementation of eCommerce platform, or any other digital services such as website and mobile applications
  • Ability to work in a fast-paced environment with must-do attitude to deliver the best quality of work and provide account management services 

 What is holding you back?

Don’t miss out on this great chance to shape Your life!

Apply Now!

Interested parties please e-mail your full resume in WORD FORMAT with expected salary to our company email (shown in our Company Profile).

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.  

More job information
Job ref no. CT3128865-01#0260
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Social / Recreation & Sports Facilities
  • Staff care centre
  • … + 8 more