Job ref no.: CTB-11112
PCCW Solutions Ltd

IT Console Management Support

PCCW Solutions Ltd

Benefits
  • 5-day week

The Job 

  • Carry out console management, remote monitoring and support of IT infrastructure including LAN / WAN, Servers / Network & Storage
  • Manage and execute the job process according to the pre-defined work schedule
  • Responsible for Incident Management, Change Management, Problem Management, case escalation and follow-up
  • Adhere to command center security policy
  • Perform shift duty

The Person

  • Higher Diploma or above in Information Technology, Engineering or related disciplines
  • 2 - 3 years’ experience in Command Center
  • Knowledge of Windows / Unix / Network basic operation is preferred
  • Strong initiative to learn with customer service oriented and ownership mind
  • A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
  • Good command of spoken and written English and Chinese 

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume in MS Word format, with your present and expected salary to Human Resources Department at hrpccws@pccw.com or https://pccw.taleo.net/careersection/ex/jobsearch.ftl?lang=en

For more information on other job opportunities of PCCW Solutions, please visit our website at
http://www.pccwsolutions.com/public/Career/Career%20Event%20and%20Job%20Vacancies/

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.
(http://www.hkt.com/staticfiles/HKTCorpsite2/Privacy%20policy/(HKT)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf), a copy of which will be provided immediately upon request.

www.pccwsolutions.com/
 

More job information
Job ref no. CTB-11112 (CT3117724-01#1332)
Salary
  • N/A
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree