Job ref no.: CT3119362-01#3442

IT Customer Service Officer

Talent Connect Limited

Responsibilities :

  • You will be responsible for working in our Customer Services Centre (located in our Head Office premises) to answer incoming phone calls and provide general technical support mainly over the phone for our prestigious clients.


Qualifications :

  • Higher Diploma or Tertiary education in IT related areas


Working Experience :

  • Prior experience in providing technical support to clients over the phone will be a definite advantage
  • Able to handle IT-related complaints and resolve technical problems over the phone


Others :

  • Good interpersonal skill, telephone manner, and service attitude
  • Good command of both spoken and written English & Cantonese
  • Fluency in Mandarin is highly preferred
  • Proactive and able to work independently


5-day working week with possible shift duty

Attractive Shift Allowance will be provided (if applicable)


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More job information
Job ref no. CT3119362-01#3442
Salary
  • N/A
Job Function
Industry
Experience
  • 0 year
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip