Job ref no.: CT3124909-01#0054
SF DHL Supply Chain China

IT Customer Solutions Analyst

SF DHL Supply Chain China

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Highlights

  • Business Analysis / Project Implementation
  • 1 Yr's experience in IT Solutions area
  • Customer oriented & presentable

Job Description

Responsibilities:

  • Assist to lead some innovation topics and drive them to products and solutions
  • Assist to organize regular updates to the Operations Managers, Key Account Manager and customers for client accounts
  • Develop and implement effective customer solutions in accordance to the IT Strategy and in conjunction with the Regional IT Solutions Team
  • Provide continuous improvement for business unit Profit & Loss through effective usage of the IT services and solutions
  • Provide effective IT support to the business development function - presales to implementation
  • Manage knowledge sharing of business updates and products within the IT Team
  • Collect operation opinions, actively provide feedback and possible enhancement to the operation by IT solutions
  • Responsible for customer information maintenance and keep the customer information updated and accurate in the ITDB system

Requirements:

  • Bachelor Degree in Business / Supply Chain Management / Information System / Software Engineering or related disciplines
  • Minimum 1 year’s experience in IT Solutions area, preferably in warehouse operations/ logistics/ supply chain/ forwarding industries
  • Business Analysis / Project Implementation experience in an advantage
  • Ability to respond aggressively to changing trends in IT and business environment
  • Keen appreciation of new technologies, constantly upgrading technical knowledge and keep abreast of the latest IT developments
  • Customer oriented, presentable with strong people communication skills
  • Good command of both written and spoken English and Chinese (Mandarin)
More job information
Job ref no. CT3124909-01#0054
Salary
Job Function
Industry
Location
  • Tsing Yi
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • Degree