Job ref no.: CT3115023-01#0494
Konica Minolta Business Solutions (HK) Limited

IT Helpdesk Engineer (6 months contract)

Konica Minolta Business Solutions (HK) Limited

  • 5-day week
  • Paid overtime

Job Duties:

  • Answer service calls forwarding from Client and provide IT operational and administrative support
  • Provide basic IT technical support/solution to the callers
  • Assist with Domain/Mail user account maintenance service including but not limited to account creation and suspension where applicable
  • Respond and handle end-users enquiries over the phone.  Collect end-users information in accordance to the Client’s provided workflow and pre-defined procedures.
  • Prepare monthly reports and analysis


  • Higher Diploma in Information Technology related discipline
  • Min. 2 years’ experience in Helpdesk
  • Familiar on supporting Microsoft office and general office application
  • Domain/Mail account administrative experience and general network troubleshooting skill
  • Good command of spoken and written in Cantonese, English and Mandarin
  • Excellent telephone manner with strong customer service ethos
  • Working location: Tsim Sha Tsui East

Attractive remuneration package, fringe benefits, product and on-the-job training will be offered to the successful candidate.  Interested parties, please send your full resume including current and expected salary via email to

All personal data collected would be kept in strict confidence and used for recruitment purpose only.  Applicants who are not invited for interview within six weeks might consider their applications unsuccessful.

More job information
Job ref no. CT3115023-01#0494
  • N/A
Job Function
  • Tsimshatsui East
Employment Term
  • Contract
  • Full-time
  • 2 years - 4 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree