Job ref no.: CT3131911-01#2808

IT Helpdesk Support - FSI Required ($20-28k)

Ambition

My Client is a subsidize company of one of the largest Bank. They are currently trying to hire helpdesk support to join and strengthen their team.

Job Description

  • Provide day-to-day first line end-user support
  • Participate in helpdesk projects and implementation work
  • Assist in negotiation with vendors, outsourcers, and contractors on pricing, procurement and requirement on desktop equipment
  • Responsible for PC desktop equipment procurement, delivery, installation and setup as well as invoice payment
  • Responsible for keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
  • Responsible for market data user and customer account setup, installation, maintenance, record keeping and cost allocations on payment
  • Liaise with customers to diagnose and report on IT problems

Job Requirement

  • Proven working experience in providing help desk support
  • Diploma in Information Technology, Computer Science or equivalent
  • Previous working experience in Banking is preferred
  • Working knowledge of help desk software, databases, and remote control
  • Customer service orientation

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More job information
Job ref no. CT3131911-01#2808
Salary
  • 25,000 - 30,000 / month (negotiable)
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Middle management level
Education
  • Degree