Job ref no.: CT3123312-01#0347

IT Helpdesk Support

Winnitex Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Shuttle bus
  • … + 1 more

Job Description


  • To perform daily support on 1st-tier helpdesk hotline call handling (phone/email)
  • To provide troubleshooting on customers' technical problems on internet related services
  • To guide and assist customers on using our services
  • To escalate incidents with 2nd-tier infrastructure/ network teammates



  • Certificate/Diploma or above in Information Technology, Computer Science or related discipline
  • 1-2 year'+ working experience in Helpdesk Support.
  • Familiar with Microsoft Windows, Microsoft Office, and Windows Application.
  • Good ability to interact with different users.
  • Good communication skills in English and Cantonese.
  • Fresh graduates are also welcome


We offer competitive salary and benefit package including double pay, medical and dental benefits, 5-day work and free shuttle bus service to the capable candidate. If you are interested, please immediately send your application stating your current & expected salary and date availability with full resume to Human Resources Department by clicking Apply Now.   Please clearly indicate the applied position and reference number on your application.

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More job information
Job ref no. CT3123312-01#0347
  • N/A
Job Function
  • Tsuen Wan
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent