Job ref no.: CT3114389-01#6377

IT Manager (Operation)

Transact24 Ltd

  • 5-day week
  • Dental plan
  • Medical plan


  • Lead and Manage IT Operation team in supporting Office Automation (OA) and providing production technical support.
  • Develop and enforce internal SLA.
  • Document and maintain standard operating procedure (SOP) for the team.
  • Ensure information systems compliant with regulatory security standard such as PCI DSS.
  • Oversee daily operations of diverse operating systems and applications, collaborate with DevOps team for continuous process improvement.
  • Configure Office 365 tenant and services and implement relevant security controls according to IT governance policies and guidelines.
  • Manage and optimise Office 365 operations, i.e. automation and PowerShell scripting, user/group synchronization, global address book configuration and synchronization.
  • Administrate full system lifecycle including setup / backup / software installation / patching management / monitoring / health checks / troubleshooting / decommission.


  • Degree in Information Technology or related discipline.
  • 6 years of experience with min 2 years in managerial level.
  • Leadership qualities to motivate teams, train them in processes and oversee projects.
  • Minimum 4 years of experience with Microsoft products: Windows Servers, Office 365, PowerShell, MSSQL Server.
  • Minimum 2 years of  experience in Linux / Unix operation.
  • Sense of service towards customers/users in MNC environment (passion for customer interests).
  • Responsiveness and availability to ensure optimum service to users (the manager is often, like employees, subjected to an on-call system).
  • Knowledge in supporting and troubleshooting common application platform such as Apache, Nginx, MySQL, Tomcat.
  • Experience in Cisco ASA configuration is advantageous.
  • Experience in supporting SaaS platform is advantageous.  
  • Experience in ITILv3 / Cobit5 is advantageous.
  • Solid experience in operating common IT Operation Management tools such as Zabbix, Request Tracker.
  • Good command of spoken and written in English and Chinese.

We offer 5-day work, medical insurance, etc. to qualified candidate, interested parties please send full resume with current and expected salary and date of availability by clicking Apply Now .

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More job information
Job ref no. CT3114389-01#6377
  • N/A
Job Function
  • Wanchai
Employment Term
  • Full-time
  • 6 years - 11 years
Career Level
  • Middle management level
  • Degree