Job ref no.: D/193/03 (CT3116695-01#0203)
City University of Hong Kong

IT Manager (Smart Campus)

City University of Hong Kong

  • Competitive pay
  • Dental plan
  • Gratuity
  • Medical plan

IT Manager (Smart Campus) (at the rank of Supervisory Executive Officer) in the Computing Services Centre

The Computing Services Centre (CSC) has a clear goal of making the campus smart and creating integrated user experience for research, teaching and learning activities.  It is looking for a like-minded IT professional to embark on several initiatives (e.g. AI-based video analytics, next-generation PA system, Smart Metering System, in-door navigation using Beacons, Space Management and Booking Systems, Building Automation using Internet of Things (IoT) sensors, and classrooms/workspace modernization).  The appointee will take up the role of Portfolio Manager to aid relevant offices to ensure proper and appropriate IT systems be selected and implemented.

Duties :

  1. Ensure proper campus experience for university stakeholders (including supporting staff, faculty, researchers, students, visitors);
  2. Plan, design, implement, and manage technology projects;
  3. Monitor, track, and take actions to continuously enhance service level and user experience;
  4. Conduct solutions research and prepare proposals on innovative use of technology to support the University operations;
  5. Execute procurement processes - prepare tendering specifications and assess technical proposals;
  6. Communicate with internal staff and University members to understand their requirements, and implement IT solutions to address their needs;
  7. Work with vendors in implementing effective and secured IT solutions;
  8. Prepare related system documentation; and
  9. Perform any other duties as assigned.

Requirements :

  1. A good honours degree in Information Systems/System Engineering/Information Technology or related disciplines, with at least 10 years’ work experience;
  2. Solid knowledge of API connectivity, security, and microservices architecture;
  3. Past experience in programming;
  4. Proven record and practical experience of IT/AV projects in hospitality/higher education sector;
  5. Professional certificates and skills in project management;
  6. Strong analytical and good interpersonal skills;
  7. Being self-driven and proactive with a problem solving attitude; and
  8. Good command of written and spoken English and Chinese.

Shortlisted candidates will be invited for a written test.

(Those who have responded to the previous advertisement need not re-apply.)

Salary and Conditions of Service
Remuneration package will be highly competitive, commensurate with qualifications and experience.  Initial appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes, and housing benefits (where applicable).

Information and Application
Further information on the post and the University is available at, or from the Human Resources Office, City University of Hong Kong, Tat Chee Avenue, Kowloon Tong, Hong Kong [Email : : 2788 1154 or 3442 0311].

To apply, please submit an online application at include a one-page covering letter illustrating the suitability for appointment. The closing date is 21 December  2018.  Applications will receive full consideration and only shortlisted applicants will be contacted.  The University’s privacy policy is available on the homepage.

City University of Hong Kong is an equal opportunity employer and we are committed to the principle of diversity.  Personal data provided by applicants will be used for recruitment and other employment-related purposes.

Worldwide recognition ranking 55th, and 5th among top 50 universities under age 50 (QS survey 2019); 1st in Engineering/Technology/Computer Sciences in Hong Kong (ARWU survey 2016); and 2nd Business School in Asia-Pacific region (UT Dallas survey 2017).

More job information
Job ref no. D/193/03 (CT3116695-01#0203)
  • N/A
Job Function
  • Kowloon Tong
Employment Term
  • Contract
  • Full-time
  • 10 years - 20 years or above
Career Level
  • Non-management level
  • Degree