Job ref no.: 32490 (CT3130530-01#3200)

IT Monitoring Centre Operations Specialist

CXC Global



  • Responsible for and support the 7x24 IT Monitoring Centre operations, Data Centre operations and facilities
  • Perform event monitoring (IT infrastructure and application performance) and 1st tier troubleshooting and support
  • Execute operations and support defined activities, for examples: system/batch jobs processing, systems and services health check, reports generation, etc
  • Proactively assist the operations team in carrying out the objectives.
  • Implement ad-hoc tasks and support as needed
  • 7x24 shift work is required


  • Diploma or above in Computer Science, Electrical Engineering or related disciplines
  • IT professional certification (ITIL, Microsoft, Azure, AWS, Cisco, Service management tools, etc) is an advantage.
  • Exposure to cloud and virtualization technologies
  • Tools and technologies experience can be, and not limited to: (Microsoft System Centre Operations Manager (SCOM), Splunk, Datadog)
  • Willing to learn new technologies, good analytical thinking and problem-solving skills
  • Able to work independent with good sense of responsibilities
  • Good command of written and spoken English and Chinese

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More job information
Job ref no. 32490 (CT3130530-01#3200)
Job Function
Employment Term
  • Permanent
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree