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Job ref no.: CT3114863-01#0020
Guardforce Ltd

IT Officer - Application Support

Guardforce Ltd

Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Medical plan

Responsibilities

  • Provide application support services to end-users through various communication channels (e.g. e-mail, phone calls) on software systems
  • Answer application usage and perform problem analysis on end-users reported incidents
  • Perform troubleshooting and diagnosis on reported incidents
  • Monitor support incidents and day to day reporting
  • Coordinate with software development team on application support issues
  • Conduct user, technical and support documents writing
  • Perform ad hoc duties assigned

Requirements

  • Have minimum a diploma/degree holder or above in Computer Science, Information Technology, business administration, operations engineering or related disciplines
  • Strong communication, interpersonal, analytical skills
  • Experience in application support is preferable
  • Excellent command of written and spoken English and Chinese including Putonghua

Come & Join Us! Attractive remuneration packages will be offered to the right candidate.

Interested parties, please send your application together with a full resume stating your present and expected salary & date of availability to:

E-mail: [via CTgoodjobs Apply Now ] (resume in Word format); or
Fax: 2333-3481; or
Mail: 1/F., Guardforce Centre, 3 Hok Yuen Street East, Hung Hom, Kowloon.

Personal data provided in your application will be kept in the strictest confidence. It will only be used for employment-related purposes by any entity within our Group. Applicants not notified within 1 month will be considered as unsuccessful. Unsuccessful application may be kept for another 3 months for new openings or consideration by another entity within our Group before properly shredded.

Security Licence No. : 0092

More job information
Job ref no. CT3114863-01#0020
Salary
  • N/A
Job Function
Industry
Location
  • Hunghom
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent